Return
- within 15 days (from the day you received your order)
- should pay return charge (no free return policy)
- should return in our original packaging box
- possible to exchange product sizes
- cannot be returned if the products are on sale
Refund
- Full product price is refundable only if it has not used
- Refund might take few days (Please be patience)
- No refund for the products that are on sale
- Please fill the refund form with correct information
- Contact us if you need help: Shop@dimaicha.com
*Please note that the orders cannot be returned if the products have used, you don’t have the order receipt, original tag is missing & don’t have our packaging box.